Marketing automation for retail
Collecting a client base, smart push notifications and SMS, customer segmentation, loyalty cards in Apple Wallet and Google Pay.
Request demoFirst things first. Collect your clients base with an online form
The Passteam online form allows your customers to register for the loyalty program. With the enrollment form, you will get customer contacts and legal consent for communication. After filling in, clients will receive a digital loyalty card.
With Passteam you can completely customize the design and questions of the form. You will have access to statistics on the traffic sources. EASY SIGN UP technology allows you to adapt the form to any device automatically, which increases conversion rate by 40%.
Relevant places to put a questionnaire in to attract more clients*
Bring your clients base to life
Send SMS and emails to your existing customers asking to install a loyalty card. Passteam sends a link (determines the phone OS when you click on the link and issues the card automatically).
Such mailing allows you to interest «sleeping» clients and create a direct effective communication channel - push notifications.
Increase your visit frequency with digital loyalty cards
Issue Apple Wallet and Google Pay loyalty cards to customers. You can create a better customer experience and stay in touch with clients
Relevant info
Cashback, discounts, or any other important information.
Updated balance
Helps customers buy more often. More motivation to spend points with balance displayed.
Barcode
Needed to quickly identify the client. A phone number check takes a long time, 64.2% of those who are behind you in line do not like it.
1. Image
Helps to visualize your current promo. Can be changed automatically based on triggers.
2. Relevant info
Cashback, discounts, or any other important information.
3. Updated balance
Helps customers buy more often. More motivation to spend points with balance displayed
4. Barcode
Needed to quickly identify the client. A phone number check takes a long time, 64.2% of those who are behind you in line do not like it.
1. Image
Helps to visualize your current promo. Can be changed automatically based on triggers.
2. Relevant info
Cashback, discounts, or any other important information.
3. Updated balance
Helps customers buy more often. More motivation to spend points with balance displayed.
5. Barcode
Needed to quickly identify the client. A phone number check takes a long time, 64.2% of those who are behind you in line do not like it.
Send effective emails
Use segmentation and send personalized offers to specific customer groups. For example, send a push about 50% discount for pedicure to those who have more than 500 bonus points.Use segmentation and send personalized offers to specific customer groups. For example, send a push about 50% discount for pedicure to those who have more than 500 bonus points.
Clients segmentation by RFM
Find out in real time which customers are your most loyal and which ones require attention. Interact with each segment separately.
Leroy Merlin implemented Apple Wallet and Google Pay loyalty cards, geo notifications and online issuance. Passteam solutions allowed:
- To save 30% on processing paper questionnaires and plastic card logistics;
- To reduce the time at the checkout by 4 times, therefore, to increase the time efficiency of the checkout;
- To attract new audiences to the loyalty program and improve the customer experience.
Working with Passteam you get
+20%
to frequency of visits
Balance change notifications are great reminders of your brand. They do not bore customers, unlike frequent promo messages and help to stay in touch.
+23%
to the average check
Relevant offers at a proper time increase the average check.
+80%
to the registrations in the loyalty program
Now your customers can sign up for the loyalty program anywhere. It takes just a few seconds.
Increase your return rate and visit frequency
Leroy Merlin, Askona, L'Occitane, Erborian, and 6,000 more companies already using Passteam